- Effective Duty of Care plans are supported with Continuous Risk Management programs, and Knightscope Autonomous Security Robots (“ASRs”) can potentially answer these organizational needs
- A K5 named “Westy,” implemented in a Las Vegas Valley apartment complex, has effectively reduced the property’s 911 call rate
- Knightscope technologies are making real-time monitoring efficient across- the-board
- Capabilities can be used for convenient temperature monitoring, which has become a staple in post-pandemic America
In light of the impact 2020 has had across the United States, it has become critically important for companies to prioritize creating a Duty of Care plan, according to a recent Security Magazine interview with Hugh Dunleavy, Senior Vice President, United States Operations and Chief Security Officer of Crisis24, a GardaWorld company (https://nnw.fm/UlEX3). “Duty of Care” is a legal term that refers to the standard of care considered reasonable that any organization, risk manager, or executive is expected to take to mitigate potential risk to staff members.
Duty of Care has a broad, evolving definition that covers the extended workplace and can include employee training, safety, physical security, awareness, medical and mental health support. In the interview, Dunleavy points out that an effective Duty of Care is supported by a Continuous Risk Management (“CRM”) program intended to support business decisions that mitigate or avoid risk from all the hazards that may impact staff and operations. Organizations must learn and improve incident response.
The critical components CRM supports are:
- Monitoring (timely, effective and accurate intelligence)
- Notification
- Preparation/Avoidance (training, exercises and pre-incident planning)
- Post-Incident Critical After-Actions/Lessons Learned
- Communications
- Response/Recovery
California-based autonomous security robot (“ASR”) manufacturer Knightscope may answer the Duty of Care plan organizations need to have in place for staff and operational needs. Knightscope currently has three ASR models on the market – K1, K3 and K5, all of which can be remotely monitored through the Knightscope Security Operations Center (“KSOC”).
Knightscope’s K1 is a stationary model with indoor/outdoor capability. The standalone unit can be branded to fit the needs of individual organizations. The K1 uses a standard 110v power outlet and transfers data over 4G/5G LTE, Wi-Fi, or Ethernet. K3 is an indoor, fully autonomous robot model that runs 24/7, autonomously recharging itself. This ASR model moves at a maximum speed of 3 mph and is the “smart eyes and ears” of security operations, covering more ground efficiently and consistently.
The K5 is Knightscope’s flagship fully autonomous, self-charging robot suitable for indoor and outdoor use but is primarily used in outdoor settings. It has nearly 1 million hours operating in the field and has already faced its fourth winter. This model moves at a maximum speed of 3 mph and can be used for securing large areas.
The KSOC allows access to the ASRs at any time, from any place, and on any device. The KSOC is a fully functional, browser-based user interface that comes standard with every subscription. Real-time data is accessible around the clock with coverage 24/7/365. KSOC can also keep organizations CDC compliant and detect elevated body temperature with contact-free fever alerts from an optional medical-grade sensor on the K1.
As recently as March 2021, Knightscope ASRs have made the news as an addition to transforming a northeast Las Vegas Valley apartment complex into a more peaceful place to live. “Westy” is a K5 model patrolling the 1,129-unit Liberty Village apartment complex located just outside Nellis Air Force Base (https://nnw.fm/YecZw).
Communicating in both English and Spanish, the autonomous security robot provides various security measures including verbal warnings, video recording, license plate reading and a phone-like connection with human security personnel. It has been especially useful in enforcing curfews and deterring vandalism, because “people don’t want to get caught on the cameras so they will avoid it,” according to complex manager Carmen Batiz.
“When we have vandalism reports, we can go through the video and get a time frame of when it happened. It has a button so people can get human help quickly in an emergency,” Batiz further explained.
The approximately nine-acre apartment complex was once in the top three for 911 calls with the Las Vegas Metropolitan Police, but since implementing “Westy,” it has dropped out of the top ten. Batiz said that Liberty Village is one of eight properties managed by the same company, and the encouraging results achieved so far have convinced the organization to implement Knightscope ASRs at other properties in the future.
For more information, visit the company’s website at www.Knightscope.com where security professionals and decision makers can book a private demo and learn how to help better secure the places where people work, live, study and visit.
NOTE TO INVESTORS: The latest news and updates relating to Knightscope are available in the company’s newsroom at https://nnw.fm/Knight
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