Finovate host and vice president of strategy Greg Palmer is spotlighted in the latest release from the Bell2Bell Podcast. The announcement comes from IBN, a multifaceted communications organization engaged in connecting public companies to the investment community. During the interview, Palmer and IBN host Jonathan Keim talked about the impact of the pandemic on the fintech space and how the pandemic continues to drive innovation. Calling the pandemic a “reset point,” Palmer noted that the space is seeing more early-stage companies and an increase desire by venture capitalists to engage with those early-stage companies. He observed that during the next five or six years, the industry will likely see a “congested” field of new companies start to whittle down into the next generation of bigtime fintech companies.” The Bell2Bell Podcast is designed to deliver informative updates and exclusive interviews with professionals operating in fast-moving industries. “This is happening for a variety of reasons,” said Finovate host and strategy vice president Greg Palmer in the press release. “The first is that we have more data than we’ve ever had before. That data tells us more about who our customers actually are. . . . It allows us to provide a really personalized level of service, which is something that wouldn’t have been possible even a couple of years ago. . . . We also have a lot of artificial intelligence tools, which can help create a personalized experience for customers. Then, there’s the threat that if you don’t take care of your customers, understand them as people and offer them what they need, they’re going to get that from somebody else.”
To listen to the full episode, visit https://nnw.fm/pS8KI
To view the full press release, visit https://nnw.fm/lenGW
A subsidiary of Informa Connect, Finovate is a research and events firm focused on innovation in financial and banking technology. Its team runs the Finovate conference series and authors the popular Finovate blog. Finovate is the only conference series focused exclusively on showcasing the best and most innovative new financial and banking technologies. Finovate conferences consistently attract large, high-impact audiences of senior financial and banking executives, venture capitalists, press, industry analysts, bloggers, regulators and entrepreneurs. For more information about the company and event, visit www.Finovate.com.
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