Infobird (NASDAQ: IFBD), a software-as-a-service (“SaaS”) provider of artificial intelligence (“AI”) powered customer engagement solutions, today announced the successful implementation of its Intelligent Quality Inspection SaaS with one of China’s leading fintech companies. Infobird’s solution enabled the fintech client to realize intelligent management and operation of its customer service platform and sets the foundation for further upgrades. Infobird has continuously promoted the implementation of intelligent quality inspection in various industries in recent years, effectively expanding application boundaries. Since launch, Infobird’s Intelligent Quality Inspection, a standardized, intelligent SaaS product that can empower clients to better track engagement between customer service or sales agents and end customers, has been used across financial, e-commerce, retail and other industries. The solution is essential for many industries, especially the financial sector, which has very high compliance and service requirements for customer and sales centers. Inforbird’s success in serving this leading fintech client with an innovative solution is expected to pave the way for future expansion in the financial industry.
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About Infobird Software Co. Ltd.
Infobird, headquartered in Beijing, China, is a software-as-a-service provider of innovative AI-powered or enabled customer engagement solutions. For more information about the company, visit www.Infobird.com.
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